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ESTATE LIVING
1st Floor Lona House
212 Upper Buitengracht
Bo Kaap, Cape Town, 8001

BUSINESS DEVELOPMENT
Jaime-Lee Gardner
jaime@estate-living.co.za
072 171 1979

CREATIVE, DESIGN & CONTENT
Louise Martin
louise@estate-living.co.za
073 335 4084

All rights reserved © 2019 Copyright Estate Living.

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FibreSuburb

Connectivity

, Eastern Cape, Free State, Gauteng, KwaZulu Natal, Limpopo, Mpumalanga, Nationwide, North West, Northern Cape, Western Cape |

FibreSuburb

Connectivity

, Eastern Cape, Free State, Gauteng, KwaZulu Natal, Limpopo, Mpumalanga, Nationwide, North West, Northern Cape, Western Cape |

ATEC, founded in 2004, is a privately owned specialist ICT and Software company focusing on satisfying the Telecommunication and Management system needs of clients in Gated Residential and Commercial Communities across South Africa.

ATEC has been one of the pioneers of the Fibre to the Home (FTTH) industry in achieving the following milestones:

  • First Company to provide true Fibre to the Home in a Gated Community (2009)
  • First Company to provide true Fibre to the Home outside a Gated Community (2009)
  • Founding member of the Association for Residential Communities (ARC)
  • Founding Member of the Digital Council Africa (FTTH Council for Africa)

ATEC’s Key Technology areas are:

  • Service provider vendor management over its own networks (FibreSuburb Networks) – Fibre to the Home (FTTH) and Fibre to the Business (FTTB) telecommunication networks on open access;
  • Layer 2 services management over third party networks in FTTH/B on open access on “pay-as-you-grow” business models;
  • Full operation Network Operations Centre (NOC) with preventative remote monitoring capabilities for telecommunications, security and utility management;
  • Colocation services in all the Teraco data centre locations in South Africa as well as internet breakout;
  • Open access wholesale on multiple FTTH/B networks;
  • Vender-neutral and access medium agnostic last mile back-haul connection service delivery, provisioning, management and support with layer 2 and layer 3 options;
  • Tailor-made solutions to suit client requirements;
  • Internet Service Provider for delivery of a list of services over FibreSuburb Network sites, known as MyOwn ISP.

ATEC Management

The ATEC Management has grown organically bringing in expertise from a variety of disciplines and backgrounds to form a formidable and creative management team, known as the Exco:

  • Eric Laubscher – Chief Executive Officer
  • Nicole Geyser– Chief Financial Officer
  • Matthew Campbell – Chief Technical Officer
  • Rowan Luck – Chief Operations Officer
  • Christiaan Roos – Head of Operations and Projects

Associations and Accreditations

  • Digital Council Africa (Founding Member)
  • Fibre Optic Association Certified Technicians and Engineers
  • Independent Communications Authority of South Africa

Divisions and Products

ATEC has two main focus area departments, namely Fibre Network Operator and Internet Service Provider

Fibre Network Operator www.fibresuburb.co.za

  • As an end-to-end i-ECN/S licensed operator, FibreSuburb Networks fulfils the role of network operator to services providers for television, voice and data services to gated residential and business communities across South Africa;
  • Design, deploy, finance manage and maintain open access telecommunications networks;
  • Infrastructure Design Services- Complete design and specification of active and passive infrastructure to international ITU/IEEE standards;
  • Network Design and Installation Services – FTTH/C/B/T design and installation on Metro-Ethernet and GPON topology and technology for multiple Fibre Network Owners / Operators (FNO);
  • Network Maintenance and Repair- Maintenance and repair of the active and passive networks according to a comprehensive Service Level Agreement;
  • Operation, support and management of other Fibre Network Owners (FNO’s) networks through a dedicated NOC;
  • Supply of GPON and P2P active equipment to other FNO’s;

In-house capabilities include;

  • Requirements Analysis;
  • Design, Costing, Implementation and Management of projects;
  • Proposal preparation and presentation along with various business models options tailor made to client’s requirements;
  • Installation, Integration, Commissioning and Support of all Projects and equipment (including fibre installation, and testing);
  • Service level agreements drafted specifically to meet client requirements;
  • Integration of telecommunications, television distribution, security, surveillance and metering systems for commercial and residential requirements (RFoG, SAT-IP etc);
  • Fully functional Network Operating Centre (NOC) and support desk with full Networks Management Systems (NMS);

FibreSuburb Networks employs a remote monitoring system to enable 24/7/365 monitoring of networks functionality as well as optimisation to enable multiple ISP’s to operate over the areas that we represent.

All FibreSuburb Networks systems are delivered to the client with a Service Level and /or Maintenance Agreement which insures long term relationships and accountability. The support infrastructure consists of:

  • An extended business hours Telephonic Call Centre based in our Pretoria East Offices, manned by trained Call Centre agents and Service Delivery staff;
  • A Virtual call centre which allows for call logging and call routing 24/7;
  • Dedicated Product Engineers and Site Technicians on call during Business and After hours;
  • Support Centres in Gauteng, Western Cape and KwaZulu Natal;
  • Partner Support Programs and Training to allow partners to service their own customers.

FibreSuburb has the following key differentiators:

  • Onsite Support – As part of the offering ATEC appoints a certified technician to exclusively maintain the estate’s network and to resolve any support matters.
  • Track Record and Reputation – Maintaining satisfied clients has been crucial to ATEC’s success and we believe that this reputation has helped us to retain key clients as far back as 2008.
  • Relationships with the major telecoms network suppliers – ATEC relationships with these companies ensure connectivity to client sites for voice and other connectivity services
  • Operator Independency – As ATEC is not owned by a telecommunications operator, we are able to negotiate the best available deal in order to tailor-make specific solutions for the opportunity.
  • Range of network ownership and finance models – “pay-as-you-grow” business models for FNO’s and ISP’s

Internet Service Provider www.myownisp.co.za

MyOwn ISP is the layer 3 services delivery division of ATEC. We provide a variety of internet, voice and valued added (VAS) services to both residential and businesses over the FibreSuburb Network sites.

MyOwn ISP employs a remote monitoring system to enable 24/7/365 monitoring of networks functionality as well as optimisation to enable services to be delivered.
We pride ourselves in our service delivery, attention to detail and fast turn-around times. The support infrastructure consists of:

  • An extended business hours Telephonic Call Centre based in our Pretoria East Offices, manned by trained Call Centre assistants, supervisors and engineers;
  • User-friendly portal for clients to view their usage, do speed tests, log and track of support tickets in real-time;
  • A Virtual call centre which allows for call logging and call routing 24/7;

ATEC Skills Profile

We employ a team of fully skilled Field Service Technicians (FST) in each region as well as skilled technical and support engineers to manage the performance of the networks that we operate.

Below is an example of the skill-set we have in-house

Project Portfolio

Southdowns Residential Estate

Centurion, Gauteng. Southdowns HOA. Exclusive residential estate with voice, internet to 750 homes 2013

Kindlewood Estate

Umhlanga – KZN Kindlewood Management Association First FTTH estate in KwaZulu-Natal. 540 homes both MDU and SDU 2009

Garlington Estate

Hilton – KZN. Garlington HOA. FTTH with TV, voice and internet access as well as a fully integrated client portal. 400 homes. 2009

Amber Ridge, Amber Lakes and Amber Lee

Howick – KZN Amber Body Corporates Retirement estate with 350 homes. Serviced with full FTTH. Internet & voice service. 2012

The Retreat at Hazeldean

Pretoria, Gauteng. Retreat Body Corp and Craft Homes. Retirement village with 300 homes. Voice, internet, distributed television and panic button system 2011

The Houghton Golf Estate

JHB, Gauteng The Houghton Golf Estate Body Corp Premium estate luxury apartments with FTTH/B service including metering, security, voice, internet and TV distribution to 350 Units. 2012

De Plattekloof

Plattekloof, Western Cape. Arun Lifestyle. Exclusive retirement estate offering voice, internet and TV services to 220 units. 2017

Taemane Golf view estate

Pretoria, Gauteng Taemane HoA Residential estate with voice and internet services. 105 homes 2014

Willows Office Park

Pretoria, Gauteng. Abreal. FTTB services with voice, internet and distributed TV services. 60 units 2014

Arun Place Business Park

Somerset West, West Cape Arun Holdings FTTB services with voice and internet service. 60 units 2015

The Somerset Lifestyle & Retirement Estate

Somerset West, West Cape. Somerset MHOA. Exclusive Retirement estate offering distributed TV, Voice and internet service to 250 homes. 2016

Melrose View

Melrose, Gauteng Body Corporate and Craft Homes Luxury apartments services with TV, voice and internet services 2020

Pecan Place

Pretoria, Gauteng. Amafu Developments. Luxury apartments with TV, voice and internet services 2020

Fairway Hotel & Spa

Randpark, Gauteng Guvon Hotels Management & maintenance of the TV distribution network as well as deliver internet access. 2012

The Hutton

Midrand, Gauteng. Leogem. Exclusive residential estate with voice, internet and TV services 2019

Gateway Manor

Hartbeespoort, North West Gateway HOA Exclusive residential estate with SDU and MDU. Internet and voice services. 530 homes 2020

Thatchfield Ridge

Centurion, Gauteng. Thatchfield HOA and MNK. Exclusive residential estate offering voice and internet service. 400 homes 2020

Kingsview Stellenbosch

Western Cape Kingsview HOA and Arun Lifestyle Exclusive residential estate. Voice and internet services 2020

Amber Valley

Howick, KZN. Amber Valley body corporate. 800 homes. Retirement estate. FTTH/B services offering voice and internet 2020

The Lineal

Sandton, Gauteng Zenprop 163 Apartments with FTTH and communal wifi 2021

Illovo Central

Illovo, Gauteng DCS and FWJK. 160 Apartments and commercial properties with FTTH, TV and communal wifi 2021

The Alec

Hillbrow, Gauteng DCS and Boost Properties 150 apartments with TV and FTTH 2021

Innovation Worx

Midrand, Gauteng. Leogem. Industrial office park with FTTB and communal wifi 2021

South Hills

South Hills, Gauteng Calgro M3 800 Homes with FTTH 2021

Willow Creek Little Falls

Gauteng Abconnect 111 Units with FTTH March 2022

Partners

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