Tsebo Catering Solutions16th Jun 2020
Facilities Management. Remote Camps. Catering. Cleaning. Protection. Hygiene. Energy. Procurement.
South Africa’s contract catering and segment solutions pioneers established in 1971, Fedics is the premier catering brand in South Africa. Fedics created the contract catering industry in South Africa, and has served public and private institutions ever since.
Our experience as the doyen of contract catering in South Africa has created our difference – “segmental solutions” that enable client success.
Whether our client is a factory, a hospital, a school or a bank, our more than 47 years of experience enables us to design specific product solutions for each segment to meet specific needs – delivering services that go beyond mere catering.
Our segment solutions
Nutritional healing that improves the patient journey.
Brain food for our future generations of leaders.
Your relaxation and rejuvenation is our pleasure.
High volume catering that keeps you running at optimal efficiency.
To be the recognised industry leaders and nourish our clients and customers so they can be successful
To nourish our clients and customers so they can be successful
Benefits beyond mere catering
Fedics have built a reputation of professionalism and reliability through vast experience.
Our industry solutions in catering bring our clients:
Exact industry solutions
Generic solutions produce a mediocre fit. Our industry experience delivers deep solutions that fit your business
Gains in productivity
Healthy people, energised, focused and settled
Healthy food solutions at every LSM level
Expertise of quality
Corporate systems of quality, hygiene and training
Settled staff are more productive
Boosted human capital
A pleasant workspace that attracts industry talent
Flexible commercial models, scale-driven pricing
Our catering provides the nourishment for our clients to be successful
Our segment expertise
Nutritional healing that improves the patient journey
A well-balanced, healthy meal plan has always been a major contributing factor towards a quick recovery and sustained wellbeing. This is what Fedics Healthwise is all about.
Fedics Healthwise is integrated with the core functioning of our clients’ operations and takes hospital and medical catering to unseen levels of quality, value and convenience.
Brain food for our future generations of leaders
Fedics Class takes our responsibility for the success of learning very seriously. We provide attractive, fun products and environments for schools and tertiary institutions that help learners to make the most of the journey of education.
High volume catering that keeps you running at optimal efficiency
With the longest standing heritage in South African catering, Fedics Commercial understand how to balance the various interests and concerns of our clients and deliver a consistently excellent product – delivering a service that keeps South African industry operating efficiently.
Your relaxation and rejuvenation is our pleasure
Providing catering related services to country clubs, golf clubs, casinos, hotels and resorts, guesthouses, game lodges, conference centres and entertainment centres, Fedics Leisure is dedicated to ensuring that esteemed guests throughout South Africa are well taken care of.
Our pedigree is unmatched
Only Fedics have over 46 years of experience in providing catering solutions to all segments across society.
We lead the industry in the development of people at all levels. We create the conditions for success in your business.
Nourishing your success
Driven by our Business Values
We strive to deliver excellence in everything we do
We deliver convenient food solutions for our customers and simplified business solutions for our clients
We deliver competitive pricing and the very best cost to client
We never let our offerings become stale or front-ofhouse service fall below the highest standards
We cultivate honest, personal and responsive connections with our customers and clients
We put people first
We retain a steadfast dedication to the growth of our employees and believe this is our most compelling competitive edge.
Managing people responsibly
We uphold employee rights. We do not create cost advantage at the expense of our staff. We invest in our employees’ growth
Investing in knowledge
Fedics is the only organisation in the industry which has its own training college. Our staff are trained in craft skills, IT skills and business training. Learners emerge with NQF certificates recognized throughout the industry.
Creating tomorrow’s skills
Fedics runs a training programme which aims to ensure that each staff member consistently learns new skills throughout their tenure with the company.
Moulding future leaders
Fedics sponsors every middle and senior manager to complete the 18 month Leadership Development Programme at GIBS (Gordon Institute of Business Science) Business School.
Fedics has led the industry in the development of wellness catering, whether that is related to HIV, healthcare nutritional healing or corporate wellness solutions.
BEE and empowerment success
For the Tsebo Solutions Group, transformation has never been a compliance requirement; it is part of our DNA and is weaved into our business model, business processes, cultural values and business strategy.
Likewise, for Fedics, Black Economic Empowerment is not a legislative check list; it is the vital progression towards a free and fair working environment for each and every citizen. This is the foundation upon which the organisation was built, and will continue to thrive. It’s all about being a values-led business. Fedics is the undisputed industry pace setter in BEE and already has a distinguished three decade long track record in creating economic opportunity for all through its operations.
The story of Fedics is truly one of empowerment triumph. In 1982 the company decided to become an equal opportunity employer and institute an Affirmative Action programme. This unique step started a journey that formed the Fedics DNA.
Since those days, Fedics have constructed their entire business model and value chain to support and accelerate employment: how we produce, how we train, our production processes, our business strategy and our approach to contracting are all deeply influenced by our empowerment commitment.
Sustainability for a cleaner future
Fedics is an industry leader in adopting environmentally safe practices in the outsourced catering industry. We are deeply aware of the responsibility we have within our own operations and on our clients’ sites and always strive to have a positive impact on the environment. We see sustainability as a holistic topic, not just the fad of “going green”. Rather, sustainability for Fedics encompasses every aspect of managing our business as a responsible member of society; protecting the natural environment, our internal human capital, our community stakeholders and our customers.
Because of this view, Fedics seeks to play an expanded and proactive role in improving lives and leaving a legacy of positive contributions to environmental protection. Fedics is governed by a strict environmental policy that we encourage our clients to support. Additionally, we conduct internal training on managing our business responsibly and we engage in many programmes to uplift local communities. We work closely with the Tsebo Foundation, and our operational processes, inputs used and products marketed are all designed to minimise harm to the environment. As part of the Tsebo Solutions Group, Fedics upholds the Group’s policies for Occupational Health and Safety in order to ensure that our staff and customers always work in environments that are safe. The Tsebo Solutions Group supports the Occupational Health and Safety Act, 85 of 1993. To ensure compliance in our business with this legislation, we engage in continuous training on accident prevention and constantly update our GMPs in accordance with the latest practices in this field. Over and above all this, we have an internal team that audits operational practices on Occupational Health and Safety in order to drive continuous improvement.
Health and safety
As part of the Tsebo Solutions Group, Fedics upholds the Group’s policies for Occupational Health and Safety in order to ensure that our staff and customers always work in environments that are safe.
The Tsebo Solutions Group supports the Occupational Health and Safety Act, 85 of 1993. To ensure compliance in our business with this legislation, we engage in continuous training on accident prevention and constantly update our GMPs in accordance with the latest practices in this field. Over and above all this, we have an internal team that audits operational practices on Occupational Health and Safety in order to drive continuous improvement.