Access to the internet is now largely acknowledged as a global, basic human right and often referred to as the ‘freedom to connect’. For a few years, the focus has been on providing everyone with internet access. But now, it’s no longer just about a person’s right to access. Now, it’s about how fast and reliable your connection is. And so fibre was introduced, providing superior access, boasting super speeds, symmetrical download and upload speeds, unmatched signal strengths, and unwavering reliability.
MTN SA identified a gap in the South African market and decided to throw their considerable weight behind an established FTTH provider. This led to their acquisition of Smart Village in December 2016. Thereafter, upon assessing the real needs of consumers, MTN decided to create a new fibre business. One that focused on delivering smart solutions which are easy to understand and simple to use, as well as superior customer service.
As a future-focused FTTH provider, supersonic aims to provide consumers with easy, seamless, and well supported access to the internet. The kind of access and functionality that will enable consumers to internet any way that they want. Part of this approach has included becoming the sole distributor of Plume in South Africa. These devices ensure that every inch of your house is connected and puts the power to control your internet in your own hands. Plume enables you to add permanent or temporary network users, allocate device access and customised passwords to guests, manage users’ usage, including determining the sites they can visit and for how long. Through Plume, customers can even restrict device connectivity at certain times. This is smart internet at its best, exclusive to supersonic and managed through supersonic’s smart Wi-Fi app.
The brand has also removed all the confusing tech talk and jargon from the equation and simplified the sign-up process into just five steps. When you arrive on their website (www.supersonic.co.za), you can immediately check your coverage and if you are covered, the site will prompt you to follow the easy sign-up steps. And after signing up, the control is in your hands. You decide how you want to internet and customise your package to suit your needs. Moreover, all these packages are uncapped so you won’t be faced with a ‘shock bill’ or a sudden loss of data. You also won’t be locked into lengthy contracts, giving you the freedom to upgrade, downgrade, or cancel at any time. Although, judging by the evidence here, it’s unlikely that you’ll ever want to get out.
With supersonic’s superior fibre offering, all South Africans can enjoy the freedom to connect and the ability to live a life in high resolution with reliable and helpful customer service at every turn.