Servest Landscaping11th Feb 2019
Do you know your Aptenia from your Carpobrotus … or your Dymondia from your Arctotis? No? Thought not, that’s why all but the green fingered among us prefer to rely on the experts. And if you’re the manager of a residential estate, the professional team from Servest Landscaping is the expert service you need.
You’re keen to make the call, but you have existing staff to think of. Will Servest Landscaping be able to accommodate them? And if so, how? Yes, your existing team can be accommodated, but as with all things new there will be a period of adjustment where new ways of doing things will be communicated to them and additional training given. There will be new team colours and a great sense of pride as team members conform to their new recognisable dress codes.
This is just the start of the professional approach that Servest Landscaping takes when working in residential communities. ‘We are committed to building meaningful relationships with clients, one where trust and honesty are valued above all,’ says Andre Ferreira, Servest’s sales and marketing director. What this means for you as the estate manager is that you can rest easy knowing that, to this professional team, your residents’ needs are a priority.
Servest Landscaping ensures that management staff are equipped to lead teams, that they are well briefed with the objectives of both the company and the client, thereby ensuring effective delivery on all commitments – and that all equipment is well maintained and in working order. And talking about working order, Servest’s professionalism extends to each and every team member, who is skilled to execute the work to the highest level … and should there be anything they are unclear about, they know that they operate in a ‘safe space’ and can ask for whatever assistance they need to deliver the best outcome for the client.
Let’s be honest here, though. Even the best plans sometimes go wrong but, as we all know thanks in part to social media, it’s not what goes wrong that is remembered but how you fix it. This is of utmost importance in any business scenario, especially these days when negative comments can spread like wildfire. As Ferreira says, ‘we take mistakes very seriously and right up front we like both our teams and the client to know that should there be a mistake, we will respond to it, learn from it, and share it within the team to ensure that it doesn’t happen again.
Okay, so you’re almost convinced. But what about security? It’s something both you as estate manager and each one of your home owners takes very seriously, and you cannot risk a possible breach when everything is running so smoothly. Never fear when Servest Landscaping is near … as all of their staff members are properly vetted and have a security clearance. Great that you’ve made the call, and I bet you’re delighted that Mrs Jones can be discussing her Carpobrotus dilemmas with someone else now – the wonderfully professional team from Servest Landscaping!
Did you know?
Servest Landscaping are accredited with an Ecocert biodiversity certification to assist you with creating spectacular landscapes, while meeting environmental compliance standards. Their expertise extends to mitigating environmental impacts and biodiversity restoration in a way that allows you the opportunity to benefit both socially and economically.