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ESTATE LIVING
1st Floor Lona House
212 Upper Buitengracht
Bo Kaap, Cape Town, 8001

BUSINESS DEVELOPMENT
Jaime-Lee Gardner
jaime@estate-living.co.za
072 171 1979

CREATIVE, DESIGN & CONTENT
Louise Martin
louise@estate-living.co.za
073 335 4084

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The Overall mandate, functions and powers of CSOS

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The Overall mandate, functions and powers of CSOS

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2 min read

Join Estate Living, Johlene Wasserman – Governance Manager at CSOS, Zerlinda van de Merwe of TVDM Consultants, who represent Homeowners Associations (HOA) and Bodies Corporate (BC) and Malcolm Samuels General Manager of Simbithi Eco Estate in KZN as we discuss the overall mandate, functions and powers of CSOS.

The webinar aims to gain a better understanding of processes that influence the timelines around CSOS’s services. We discuss some challenges that HOA’s and BC’s encounter with communication received by CSOS. We will also highlight undesirable rules and penalties.

Partners in this webinar

CSOS

The CSOS was established in terms of the Community Schemes Ombud Service Act, 2011 (Act No 9 of 2011) to regulate the conduct of parties within community schemes.

Simbithi Eco Estate

4 min read Located along the unspoilt magnificence of the KwaZulu-Natal Northern Coastline, there is a unique Estate that completely embodies the pleasure of South African living and the nation’s environmental strides.

Chapters:

00:00 Opening
00:30 Louise Martin | Estate Living – Welcome, Introductions & overview
04:40 Johlene Wasserman | Governance Manager at CSOS – CSOS Introduction & overview
07:08 Louise Martin & Johlene Wasserman Q&A – CSOS role in an HOA
10:08 Louise Martin & Johlene Wasserman Q&A – CSOS jurisdiction on an HOA’s rules & regulations
13:25 Malcolm Samuels | General Manager Simbithi Eco Estate in KZN – Introduction & overview
14:31 Malcolm Samuels & Johlene Wasserman Q&A – Addressing the misunderstanding the legislation which applies to HOA’s or BC’s
17:36 Malcolm Samuels & Johlene Wasserman Q&A – Creating a master MOI for mixed-use developments & HOA’s
20:08 Malcolm Samuels & Johlene Wasserman Q&A – Levvies & CSOS fee uses
22:50 Louise Martin Samuels & Johlene Wasserman Q&A – CSOS accounting, invoicing & transformation fund
25:23 Louise Martin Samuels & Johlene Wasserman Q&A – Case turnarounds
27:35 Zerlinda van de Merwe | Co-founder TVDM Consultants – CSOS timeline adherence
28:15 Zerlinda van de Merwe & Johlene Wasserman Q&A – When are adjudications to be held physically again
33:33 Zerlinda van de Merwe & Johlene Wasserman Q&A – Management rules update and CSOS practice directive, threshold reduction
35:20 Malcolm Samuels & Johlene Wasserman Q&A – Rollout plan for CSOS education plans & training modules
40:04 Louise Martin, Malcolm Samuels & Johlene Wasserman Q&A – Filing documents with CSOS; recommendations around guidlines for handling disputes
44:15 Louise Martin, Malcolm Samuels & Johlene Wasserman Q&A – Arrear levy collection through CSOS
45:44 Louise Martin, Malcolm Samuels & Johlene Wasserman Q&A – Summary and closing questions; lack of good governance in management; removing trustees & directors
48:52 Louise Martin, Zerlinda van de Merwe & Johlene Wasserman Q&A – Best practice for AGM’s
51:11 Louise Martin – Summary and closing information
52:02 Close

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