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Jaime-Lee Gardner
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Louise Martin
073 335 4084

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Association of Residential Communities (ARC)

Association, Estate Management

Supporting the managment teams of residential estates

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The Association of Residential Communities (ARC) was established in 2008 to proactively support the volunteers/members of Homeowners Associations (HOAs) and Bodies Corporate, and their management teams in the achievement of their vision which is to establish, maintain and enhance the value of the properties as well as the lifestyles of their residents.

ARC’s support services are aimed at all organised residential communities such as golf, lifestyle, wildlife, Eco, equestrian, marina, retirement villages, leisure estates and cluster developments.

ARC is a unique organisation which goes way beyond the traditional ‘association’ that is typically just a clearing house of information and a member listing, to one that engages with members on a practical level and offers a wide range of support services, dynamic networking opportunities, access to best practices and provision of policies, procedures, tools and templates for the effective management and leadership of the communities they serve.

ARC believes that since 80% of HOAs share similar issues and challenges there is a great opportunity for increasing efficiency through sharing information and collective networking.

Supporting the managment teams of residential estates

ARC exists to provide the support required to provide good governance and effective management. ARC is also the driving force for common interest community research and development and is committed to identifying trends in residential community living as well as to research and identifying best practices. ARC’s aim is to serve as the catalyst for positive change in the community association industry by making information available to our members.

ARC strives to adapt to change and they continually revisit priorities, services and structure. ARC is committed not only to benchmarking SA best practice but also to benchmarking internationally. As ONE organisation, ARC strives to meet the needs of our members and the industry.


Residential Estate Industry Journal in partnership with Estate Living

REIJ Volume 1
REIJ Volume 2
REIJ Volume 3
REIJ Volume 4
REIJ Volume 6

2018 marks the fifth edition of the industry handbook.

Produced in partnership with Estate Living, the handbook is distributed to ARC members at the annual  estate management conference. Selected features from the handbook are available on the Estate Living website.

The handbook has become a valuable resource to estate management, and dog eared copies can be found on many a managers desk. Subscribe to Estate Living to receive regular online features.

ARC Associations

The Residential Community Council (RCC), is a voluntary body. The Council is governed by a ratified constitution and will function through its network of regional working structures and a national decision-making forum. It has a set of defined objectives, functions and powers, aimed at establishing an effective consultative and representative industry body with the resources and mandate to act on the industry’s behalf. The RCC will facilitate the process of industry consolidation and self-regulation in the ultimate interests of the individual HOA member.

The Community Associations Institute of South Africa (CAISA), who provide training and development that culminates in qualifications and professional designations for community managers, service providers and directors who form part of the current membership. This is done through the Professional Management Development Programme (PMDP) and includes the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Community Association Manager (PCAM) qualifications, along with other designations.

ARC is represented on the following bodies:

The World Congress of Community Association Management (TWCCAM), who brings an international focus to the profession of managing community associations, as well as establishing international standards of management excellence and developing international education criteria. Ultimately, TWCCAM provides a voice to universal ethical management values and is made up of members from the USA, Dubai, Australia and South Africa

The International Foundation of Community Management Research (IRF) who conduct community management research across the globe and distribute the outcomes of this research to all members in each participating country.

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