Estate Mate16th Mar 2020
Welcome to the future of community management
EstateMate is a modern paperless solution to connect your community. Simplify the management duties and improve communication within your community by using our mobile solution. Make your life easier with EstateMate.
We are a mobile community app and can be deployed in any community. Our focus is on creating a one-stop ecosystem for residential and commercial communities.
Developed for web, iOS and Android operating systems, the EstateMate platform aims to simplify the day-to-day management activities within residential communities and commercial spaces.
Our app is completely customisable and we can package the app to suit the needs of management, residents, service providers and everyone else involved. We do not have exclusivity with service providers and our focus is rather on the communities’ needs and working with their current service providers.
What makes the Estatemate app unique is that it has built-in user roles (resident access vs management access) and therefore management experiences a different app with more features that support the management of these communities.
The features in our community app
Management can push notifications, news and feedback to either all app users or selected users. It is simple to communicate with residents.
All the information you need to connect your community; from rules & regulations, to management details, to contracted service providers.
Controlled Live Chat
Using the LIVE chat function enables the residents to contact management and the body corporate immediately through the app. Management has the ability to respond with a message or communicate and discuss further in a group chat.
Report an Issue
Residents can report anything from general maintenance, to security concerns, to general complaints, all with a geolocation. Management is immediately notified through the app and can therefore address issues quickly and efficiently.
Use the security panic button to request immediate geolocated security response, or send a community alert, or an anonymous tip-off. Connect to security immediately.
Do you need to get feedback, opinions or input for a decision or subject taking place in your community? Then create a topic in the forum and open it for discussion.
Voting & Surveys
Use this app feature to create a poll for your users, either for all to vote, or target a user type to vote. Awesome for decision making!
Would you like approval for your cute pet? or are you wanting to enclose your patio? Use the app to request approvals. Management can approve or reject the requests with ease, notifying you of the decision in no time.
Receive Your Bills
Receive and view your levy bills on the app and get notified when new ones arrive. Management can connect your bills to your app profile.
Do you have access control in your community? Let EstateMate connect with them and provide a mobile solution to requesting access.
Use the app to quickly and conveniently get quotes or conveniently connect to a service provider: From plumbers to painters, from refuse removal to domestic cleaners.
Want to use your communities facilities like the tennis court or the club house? You can view info about the facility and request a booking directly from the App.
Connect to all the nearby places (atms, pharmacies, shops and many more…) located in the vicinity of your community.
Do you need to keep track of what management needs to do? Or need to assign one of managers a task. Communicate it using this feature in the app.
For residential communities to carry on functioning per their MOI or Constitution, enabling Virtual AGM’s and online voting is a must at the moment.
The CSOS has advised that meetings can be taken telephonically or virtually, budgets need to be approved and issue risen because of the cover-19 pandemic have to be managed and discussion need to be updated.
The vote feature on the app allows management to create a poll/vote and have up to 5 different options. They are able to select the audience members, schedule the vote etc.
The voting does not allow everyone to see who voted what, which is important.