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1st Floor Lona House
212 Upper Buitengracht
Bo Kaap, Cape Town, 8001

Jaime-Lee Gardner
072 171 1979

Louise Martin
073 335 4084

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Residential Community Security – a crucial ingredient for community living.

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Residential Community Security – a crucial ingredient for community living.

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2 min read

Security is a primary driver for investment into estates, and especially in the South African context. Buyers look for a lifestyle that offers a level of freedom and peace of mind, securing their assets and family members.

In this 45 min webinar Estate Living brings together security design and operation specialist Rob Anderson, Tumelo Dietsiso from Servest Security, Danie Bruwer and Lodewyk Loubser from Wyobi technology leaders in access control.


00:00 Opening
00:43 Louise Martin | Estate Living – Introduction and Panel Welcome
03:52 Rob anderson | Rob Anderson & Associates
04:49 Danie Bruwer | Wyobi
05:42 Lodewyk Loubser | Grafix
06:14 Tumelo Dietsiso | Servest Security
06:57 Rob anderson – Security Architecture and best practice overview
07:43 Rob anderson – Buyer expectations vs Developer offerings
09:16 Rob anderson – Access control
16:06 Rob anderson – The challenges of security manpower
17:56 Louise Martin Q&A with Rob anderson – Control Room considerations and staffing; Gatehouse, access areas & Developer budgets
25:40 Lodewyk Loubser – openitem access control app
27:01 Lodewyk Loubser – App overview
27:59 Lodewyk Loubser – The new normal: App compliance with COVID-19 Regulations
28:50 Lodewyk Loubser – Booking management
29:40 Lodewyk Loubser – Deliveries & collections
29:53 Lodewyk Loubser – Touch-less SMART Access
30:56 Lodewyk Loubser – RSVP pre-clearance
32:02 Lodewyk Loubser – Multiple access to various entry points
33:11 Lodewyk Loubser – Avoided items: Multi-use Pins, Voice Control
34:08 Lodewyk Loubser – Community management and POPIA Act
34:59 Lodewyk Loubser – Whitelabelling & Summary
35:48 Louise Martin Q&A with Lodewyk Loubser & Danie Bruwer – Innovation, Delivery & visitor management, Individual information & access
41:48 Tumelo Dietsiso – Integrating security technology with security manpower
42:47 Tumelo Dietsiso – Security overview
43:24 Tumelo Dietsiso – The 5 w’s: Who, What, When, Where & Why
47:42 Tumelo Dietsiso – Combining manpower & technology
49:14 Tumelo Dietsiso – Balancing manpower & technology
49:50 Louise Martin Q&A with Tumelo Dietsiso & Danie Bruwer – Balancing costs, Risk assessments
58:04 Louise Martin – Thanks & closing

Affiliates in this webinar


We offer a Visitor Management System, to augment security and customer service. Ranging from access control via handheld scanners to full online visitor management, we are able to meet all of your business requirements. Openitem Access Control enables you to manage your community in one integrated state-of-the-art solution. You can rest assured that our solutions are designed with your community and safety in mind.

Servest Security

Security is more than just creating a barrier and controlling access. It’s a relationship that – at its best – so seamlessly integrates vast amounts of data that it almost seems not to exist. And that’s what we at Servest pride ourselves in – creating whole-view solutions for every aspect of your estate’s security.

Rob Anderson

Rob Anderson is a Professional Electrical Engineer with many years of experience in the consulting industry.

He has specialised in bringing sound professional engineering principles and innovative design and product use to the Security Industry since 1996. This has resulted in many interesting opportunities including the 2010 World Cup security and people counting system, which was then extended to the COP 17 bicycle hire system. The Cop 17 project won him an innovative design award from the South African Institute of Electrical Engineers.

As well as National Key Point and public open space security, he has made it his special interest to develop the Security model, including design, installation and management, for the secure estate industry. This has resulted in acquiring knowledge in not only the technical aspects of security but also in the area of urban design /management and the other less technical aspects of security design and management.

His career continues in the consulting electrical engineering field as well as the security field as an international consultant now based in the UK. An ongoing and varied career with many interests. Rob continues to engage with the industry and identify the next challenge.

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